Welcome and Congratulations Messages Enabled

Lili
Lili Posts: 189 mentor rank
in Community News

Hi Instructors -


We have reenabled the welcome and congratulations messages for free and paid courses on the marketplace and Udemy for Business. These messages were previously turned off due to the unprecendeted surge in traffic and enrollments our site experienced earlier this year. Our engineers are continuously monitoring the systems to ensure site stability.

Please let us know if you have any questions!

Comments

  • RajeshReddy680
    RajeshReddy680 Posts: 55 trailblazer rank

    It was great feature

  • ANJALI
    ANJALI Posts: 14 traveler rank

    Wow!! So glad to hear this. :smileyhappy:

  • BarryMapp
    BarryMapp Posts: 12 traveler rank

    Great that it is back

    One (unintended) consequence of shutting down the automatic messaging system was that several of my recent students seemed unaware that there was a messaging system available to them. I had several messages like this (eventually):

    Hi Barry,

    Thank you so much for sharing the info on how to message the instructor. Although I have already completed around 4 courses on Udemy, I wasn't aware that a message could be sent directly to the instructor. Thanks again for that.

    Thanks again,

    Best Regards,

    So maybe if Udemy have to shut the automatic messages off again they could ensure that they make students aware that there actually is a messaging system

  • Lili
    Lili Posts: 189 mentor rank

    @BarryMapp
    - thanks for the feedback! I've passed this along internally.

  • Ranjithvasudev
    Ranjithvasudev Posts: 26 trailblazer rank
    @Lili
    wrote:

    Hi Instructors -


    We have reenabled the welcome and congratulations messages for free and paid courses on the marketplace and Udemy for Business. These messages were previously turned off due to the unprecendeted surge in traffic and enrollments our site experienced earlier this year. Our engineers are continuously monitoring the systems to ensure site stability.

    Please let us know if you have any questions!

    I guess this feature is disabaled again :(

  • Lili
    Lili Posts: 189 mentor rank

    Hi @Ranjithvasudev
    - no, this feature has not been disabled. If you are experiencing a new problem, you may want to reach out to instructorsupport@udemy.com with details of the issue.

  • Ranjithvasudev
    Ranjithvasudev Posts: 26 trailblazer rank

    Hi @Lili
    ,

    Thanks for d update :)

  • Jack_Bosma
    Jack_Bosma Posts: 254 storyteller rank

    I like to see continuous improvements.

  • ElectricLady
    ElectricLady Posts: 1 observer rank

    How do I EDIT my welcome & congratulations messages?

  • Ranjithvasudev
    Ranjithvasudev Posts: 26 trailblazer rank

    Ranjithvasudev_0-1634906083380.png

    Hi @ElectricLady

    Go to manage courses, under that you shall be able to see an option as "Course messages" that shall help you to edit the welcome and congratulation messages! (Above Pic for reference)

    Thank you!

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