Courses Certificates

Mohamed Ahmed Othman
Mohamed Ahmed Othman Posts: 4 researcher rank
in First-time course creation

Hello All

If I change my free course to paid Course ...

Do " Old " students have the ability to get certificates or it's eligible for new students after changing to paid only?

Comments

  • AnupShukla
    AnupShukla Posts: 465 mentor rank

    Hi @Mohamed Ahmed Othman

    Irrespective of whether the course is 'Free', or is 'Paid' now, every student - whether she enrolled when the course was free, or joined later after you made it the paid course - everyone - will get the certificate of completion after completing the course.

    Hope this helps!

  • Mohamed Ahmed Othman
    Mohamed Ahmed Othman Posts: 4 researcher rank

    MohamedAhmedOthman_0-1661074317045.png

  • Mohamed Ahmed Othman
    Mohamed Ahmed Othman Posts: 4 researcher rank

    Hi @AnupShukla

    Some of my students tried but they failed to get the certificate ...

    and Udemi Support answered with this ..

    MohamedAhmedOthman_1-1661074518843.png

  • AnupShukla
    AnupShukla Posts: 465 mentor rank

    Hi @Mohamed Ahmed Othman

    This email from support is a news to me. I know that students of free courses do not get certificate of completion. But once the course is paid, all should get a certificate of completion, including those who enrolled when the course was free. I need to investigate this with some of my very old students to verify. Is there a change in policy that I'm not aware of?

    @Bella
    any input on this?

  • Mohamed Ahmed Othman
    Mohamed Ahmed Othman Posts: 4 researcher rank

    @Bella
    Hello Dear

    Can you Please Support ..

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