Udemy has banned me permanently

Hi All,

My Udemy account is banned permanently.

Can i get a chance to recover this account.

I think Udemy should give me a chance to rectify my mistake.

Requesting the Udemy team to have a look on my issue.

Comments

  • FrankKane
    FrankKane Posts: 1,859 rolemodel rank

    This isn't a channel to Udemy's trust & safety team, so you're unlikely to get any help here I'm afraid.

    What was your mistake?

  • I couldn't agree more. So many posts are like that here, complete waste of time.

  • For a so-called "banned instructor" I am able to view your courses on the marketplace. If you were truly banned I wouldn't be able to do that.

    Are you okay? You seem a bit confused.

  • Chrystie
    Chrystie Posts: 536 traveler rank

    @Rajeev.ncfm
    We’re sorry to hear you’re having trouble with your account. On review, we’re not able to see any records of a ban. If you’re having any issues logging in, please contact from the relevant email address

  • SoyMarketer
    SoyMarketer Posts: 326 specialist rank

    And don't forget your slice @Bella

  • SoyMarketer
    SoyMarketer Posts: 326 specialist rank

    Well said.

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @LawrenceMMiller, thank you for bringing this to our attention. I completely agree that certain cases are out of the community's scope. I would like to inform you that our Trust and Safety team already takes measures to ban users from the community when they are banned from the platform. However, in some situations, instructors might have different email addresses in the community, and in these cases, it is possible for them to post messages even after being banned from Udemy.


    As for your second suggestion, we agree that communication is key to avoiding these issues. Our Trust and Safety team works diligently to ensure that our policies and guidelines are followed, and we will continue to make improvements to our messaging to ensure that banned instructors receive clear information about Udemy's policies. We always encourage banned instructors to contact policy@udemy.com if they have any concerns or need further clarification about their ban. Our policy team is more than happy to assist them and provide any additional information they might need.


    Thank you for your feedback and suggestions. As always, we appreciate your support in making our community a safe and positive environment.