Curriculum items do not get removed (ever) when creating a curriculum

DimitriosPl160
DimitriosPl160 Posts: 4 researcher rank
in First-time course creation

Hi,

It seems impossible to get in touch with the customer service so I am posting here instead.

I am trying to create a new course and during the process I created some curriculum items (assignments for what it matters) that can just NOT be removed.

Doesn't matter how many times I delete them, doesn't matter how much I wait, after the page is refreshed they are still there.

Both published and unpublished, which is certainly a problem.

Has anyone else encountered this? If so, what did the trick to get rid of curriculum items you don't want anymore?

DimitriosPl160_0-1703449124915.pngDimitriosPl160_1-1703449133482.png

Comments

  • Giuliana C
    Giuliana C Posts: 296 Udemy rank

    Hi @DimitriosPl160
    ! Hope you are having a great day so far.

    I'm sorry about this issue you are encountering, please contact our support team at instructorsupport@udemy.com and send details about the issue (and the images attached) so our team can help you as soon as possible.

    Best regards,

  • Niyazi Harmanbasi
    Niyazi Harmanbasi Posts: 54 storyteller rank

    I too had the same problem. However, it resolved within a few hours.

  • DimitriosPl160
    DimitriosPl160 Posts: 4 researcher rank

    After many hours (12+, almost a day) the items were indeed deleted.

    The problem is that I had re-used one of them them (since it was there anyway) to put actual content, which I notice now that it was deleted.

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