Uploading a lecture

EliF1
EliF1 Posts: 15 researcher rank
in First-time course creation

Hello,

I know my question is stupid, but I'm new on Udemy.

Is it normally if the status of my video is still "Processing" and there is also a note: "This video is still being processed. We will send you an email when it is ready",

but I already have the email "Your lecture is now ready"?

Thanks in advance!

Comments

  • Alexia
    Alexia Posts: 457 mentor rank

    Hi @EliF1

    Well, you will know for sure it’s processed when it’s ready to publish to the course content. That’s when you can actually see the uploaded video in the course. Not sure what’s happening with the emails. I opted out of notifications.

  • MusaZanna
    MusaZanna Posts: 28 traveler rank

    Hello @EliF1
    ,

    No need to worry, your question is not stupid at all! It is common for there to be a slight delay between receiving the email notification stating that your lecture is ready and the actual completion of the processing. Sometimes, the email is sent out before the processing is fully completed.

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