Students experiencing problems with the video player

Meanwhile, I got two 1-star ratings for my course on Udemy due to issues students are experiencing with the video player. Both write in their review comments that the player pauses every few seconds for no reason. This renders students (UfB) learning experience very cumbersom.

Please, @c_udemy
Udemy team, look into those issues and fix this problem. I do not want my course rating to go down due to technical issues that I cannot influence.

Comments

  • ElianaC
    ElianaC Posts: 5,441 Udemy rank

    Hi @MarkusWeinberger
    I’m sorry to hear you received low reviews due to player issues. You are welcome to submit it to policy@udemy.com for our team to review. We can’t guarantee that we will remove it, but you can absolutely request a second set of eyes on it.

    Eliana

    Udemy Community Moderator