Marketplace Insights not working

Hello fellow instructors!

Does the marketplace insights work for you?

I did work for me up till last night and then it keeps telling me that something went wrong and that I should try again but with no result.

I tried dleleting coockies, incognito, different browsers and operating systems so I don't think the problem is on my end.

I've posted a screenshot donw below. It's in romanian but it says "Ups, something went wrong. Please try again".

insignts.PNG

Comments

  • csking1981
    csking1981 Posts: 372 specialist rank

    Hi;

    The best solution in such a situations is this:

    Try again later!

    Why?

    Because of many reasons such as: server errors,maintenance,updates and ...

    Temporarily we can't get access to some web sites so: Try again later.

    Regards;

  • It's working well for me.

    If the problem continues, it would be better to repport it to instructorsupport@udemy.com.

    They will most likely find a way to help you.

  • MariaG
    MariaG Posts: 2,328 researcher rank

    Hi @TudorFloreaTech

    If you're still experiencing this, please reach out to instructorsupport@udemy.com. Our team is best equipped to investigate this for you. :)

  • The problem has been solved!

    Thank you all for the help!

  • Hey, I'm having the same problem...what was the solution?