Site maintenance tomorrow, July 26

JocelynH
JocelynH Posts: 1,536 traveler rank
in Introductions

Hey everyone! Udemy will be going through site maintenance tomorrow, July 26 from 4-6am Pacific Time. The website (udemy.com) and all related sites will be down or running slowly during this time, so we recommend holding off on publishing any new courses or making edits during this time.

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  • Unknown
    Unknown

    @JocelynH

    We're 90 minutes past the maintenance window. I still can't see my performance metrics. Keeps erroring out. Are there any other issues we should be aware of?

  • JocelynH
    JocelynH Posts: 1,536 traveler rank

    @
    , that's weird. Everything should be back to normal. If you still can't see your performance metrics, I'd recommend reaching out to instructorsupport@udemy.com so our support team can take a closer look.

  • ClaireB
    ClaireB Posts: 46 storyteller rank

    I haven't been able to access my instructor account for 4 hours now. Still can't access it now.

  • JocelynH
    JocelynH Posts: 1,536 traveler rank

    That's strange @ClaireB
    . I haven't heard any site-wide issues, and I was able to hop on my own instructor account just now. Can you reach out to instructorsupport@udemy.com with as much information as possible so our support team can take a closr look? Thanks :)

  • ClaireB
    ClaireB Posts: 46 storyteller rank

    I already have with screen captures. Thanks :)

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