Course is still under review after 3 working days.

Muhammad
Muhammad Posts: 15 traveler rank
in First-time course creation

Hi,

I 've submitted my first course. Three working days have passed, but my course is still under review. Plz, can anyone here tell me when it will be published?

Comments

  • RamziDeveloper
    RamziDeveloper Posts: 72 storyteller rank

    Try to contact the support

    Good luck

  • ElianaC
    ElianaC Posts: 5,378 Udemy rank

    Hi @Muhammad
    sorry the verification process is taking a little longer than we'd like. We ask instructors to expect a response time of approximately 2 business days from the time you reached the team, as this may vary depending on the volume of tickets received. You can feel free to bump the ticket by reaching out to policy@udemy.com, but I'm sure the team will get back to you as soon as your email is next.

    Eliana Cerna

    Udemy Community Team

  • Muhammad
    Muhammad Posts: 15 traveler rank

    I emailed to policy@udemy. but there is no response after 4 hours.....

  • Muhammad
    Muhammad Posts: 15 traveler rank
    Hi@ElianaC
    ,

  • Muhammad
    Muhammad Posts: 15 traveler rank

    @ElianaC

    I 've emailed to my approximate 500 students that ''my course will be online on 28 August'' for your enrollment in course pre-email advertisement. Now Course is still under review after 3 working days..........

  • JocelynH
    JocelynH Posts: 1,536 traveler rank

    Hi @Muhammad
    , congrats on submitting your course! Please keep in mind that the community is not an escalation channel. Tagging our team here will not speed up the process.

    As Eliana has noted earlier, it generally takes 2 business days but that can be longer if a lot of folks submitted courses recently as our team goes through them in order.

  • BeenaSingapuri
    BeenaSingapuri Posts: 1 observer rank

    I am also in same boat,

    my students are boarding me with messages. my course is still under review after 3 days. so came to look for solutions.

  • ElianaC
    ElianaC Posts: 5,378 Udemy rank

    Hi @BeenaSingapuri
    Thanks for letting us know! However, we in the community are unable to provide information about the course review progress, I recommend you to send an email to our Trust & Safety at policy@udemy.com and they will provide the status of your course.

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