Profile picture

MohmmadYeas127
MohmmadYeas127 Posts: 1 observer rank
in Introductions

Assalamu a'laikum orahmatullah.

I'm new to this community. How can I fix my photo for profile picture?

Comments

  • ElianaC
    ElianaC Posts: 5,504 Udemy rank

    Hi @MohmmadYeas127
    To change the image, you will need to access here https://www.udemy.com/instructor/profile/photo you will be able to see an icon to change your photo, you will be prompted to upload the file.

    Eliana Cerna

    Udemy Community

  • Rebihbrinki775
    Rebihbrinki775 Posts: 22 traveler rank

    Go to your profile settings and change it it may find account settings and click on the default image and change it

  • Savan694
    Savan694 Posts: 5 researcher rank

    Hi, I am not able to upload my profile picture in the premium instructor page. It is showing the error 'Invalid according to Policy: Policy expired. How do i fix this. A quick reply will be highly appreciated since i am not able to move forward. Thanks

  • ElianaC
    ElianaC Posts: 5,504 Udemy rank

    Hi @Savan694
    Please reach out to the support team since this message can be for a variety of reasons at instructorsupport@udemy.com they will be able to look into this for you.

  • ryandewitt
    ryandewitt Posts: 1 observer rank

    This is a Browser issue, the profile picture actually does work by dragging it over on top but is not refreshing in Chrome . Try a different Browser Savan. I used Firefox.

  • MeloSam
    MeloSam Posts: 1 observer rank

    Ryan (Support)

    Jun 6, 2022, 00:23 PDT

    Hi Samuel,

    Thanks for reaching out.

    The "Policy: Policy expired" can be caused due to "time drift", meaning that the server and client need to be synced time-wise. If either drifts too much, you will see Policy expired errors.

    You can resolve the issue by changing your computer's clock settings so that the system time is set automatically.

    On Windows Machines, you can right-click the clock in the taskbar and select "Adjust Date/Time" to bring up Date & Time dialog where you can enable automatic sync.

    On Mac, open up System Preferences, select "Date & Time", and ensure that "Set date and time automatically:" is checked.

    Please also try to clear your cache and cookies and restart your browser before trying again. This site shows you how:

    I hope this helps, and please let me know if you need any further assistance.

    Best regards,
    Ryan

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