Students aren't getting automatic welcome message
Hi,
My first course is published.Students are enrolling from facebook pages by referral links.My course welcome message is set.Why aren't they getting any welcome message?I've check from message option.Thanks for your time.
Respect from,
Samir Imtiaz
Comments
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Hey @SamirImtiaz1996
, have you reached instructorsupport@udemy.com yet? The team is best equipped to look into this for you.Mery Mejia
Udemy Community
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I've just mailed them.I didn't know about them
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This is due to item #2 explained in https://community.udemy.com/t5/Course-Management/New-initiative-to-support-students-during-COVID-19/m-p/45993
I would have thought that @MeryMejia
was aware of this.0 -
Hi @SamirImtiaz1996
- the welcome and congratulations messages are now reenabled. You can read the full announcement here.Thanks!
Lili - Community Manager1
