Bug with the Instructor page

Good morning everyone,

I am a new instructor in the plateform and I met a problem.

When I want to create a course, I see this message : « An error came with the recuperation of content from the server. This can be due to a bad connexion to the network. Refresh the page when you want ».

But I tried to refresh several times at home and at work, with different connexions, but it doesn't work.

Can anyone help me please ?

D.Bugeaud

Capture d’écran 2021-09-20 à 14.26.47.png

Comments

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi Daniel, I'm sorry to hear you're receiving an error when trying to create your course. Could you please contact our support team via this link so they can help investigate this issue further? Remember to provide as much information as possible about the error, such as the steps you took before you received the message, as this helps the team understand why this could be happening and find the correct solution.

    Bella Almeida

    Udemy Community

  • Thank you !

  • Bella
    Bella Posts: 3,694 traveler rank

    You're welcome! I hope this issue gets resolved for you soon!