Payoneer Error

nickzsche
nickzsche Posts: 1 observer rank
in First-time course creation
Hello, when I try to connect my account with payoneer, it gives such an error. How can I fix this? Is my payoneer mail different from my udemy mail? Is there any way I can solve this?

nickzsche_0-1635753225201.png

Comments

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @nickzsche
    , I'm sorry to hear you're having issues connecting to Payoneer. Unfortunately here in the community, we don't have the necessary tools to investigate the problem. To confirm, did you follow the steps in this support article to connect your account?

    If you're still having the same error after trying them, please contact our Instructor Support team with this screenshot, they will be able to provide personalized assistance.

    Bella Almeida

    Udemy Community

  • zealvora
    zealvora Posts: 32 trailblazer rank

    @nickzsche
    Can you share how was this issue resolved for you?

  • MarinaT
    MarinaT Posts: 1,949 Udemy rank

    Hi @zealvora
    ,

    If you are experiencing the same issues, I'd recommend contacting our Instructor Support team with a screenshot. They will be able to help!

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