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Hello great instructors

I have a question 

I have two courses but one of them its rating is going down alone with out any bad rewiews 

What is the problem

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Community Moderator
Community Moderator

Re: Rating

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Hey @AmerTaha, the recent rating tracks course reviews over the last 90 days. So any reviews that you received 91 days ago will drop out of the number. If you received a 5-star review more than 90 days ago, then the recent rating number would go down.

 

If you had a 1-star review 91 days ago, then the number would go up, as soon as the review stops counting again. This is expected behavior for this metric to be dynamic, reflecting the last 90 days of student reviews.

 

If you need any details specific to your account, you can email instructorsupport@udemy.com and the team will be happy to help!

 

Abbie Reyes
Udemy Community Team

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Community Moderator
Community Moderator

Re: Rating

Go to solution

Hey @AmerTaha, the recent rating tracks course reviews over the last 90 days. So any reviews that you received 91 days ago will drop out of the number. If you received a 5-star review more than 90 days ago, then the recent rating number would go down.

 

If you had a 1-star review 91 days ago, then the number would go up, as soon as the review stops counting again. This is expected behavior for this metric to be dynamic, reflecting the last 90 days of student reviews.

 

If you need any details specific to your account, you can email instructorsupport@udemy.com and the team will be happy to help!

 

Abbie Reyes
Udemy Community Team

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Figure out how to create the best audio and visual set-up for your price point and skill level. This is a great place to chat about different mics, green screens, video editing software, and more.