Sound not present in one of my videos

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Sound not present in one of my videos

Hi all,

 

I just launched my course, everything was fine on day 1. Then a friend who reviewed noticed the sound wasn't coming through on the intro video. I checked yesterday and indeed no sound! I checked this morning, and the sound is back and the video is working as it should. 

 

Does this happen more often? I am worried that, while launching the course in my network, I get the same thing.

 

Thanks for sharing your thoughts!

 

Cheers

Anne

1 Reply
IsabelH
Community Moderator
Community Moderator

Hello @AnneBolsius 

We have not had any recent reports for sound issues.  Please contact instructorsupport@udemy.com and the team will be happy to take a closer look.

 

Isabel Handal

Community Moderator

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A/V Solutions
Figure out how to create the best audio and visual set-up for your price point and skill level. This is a great place to chat about different mics, green screens, video editing software, and more.
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