Students experiencing problems with the video player

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Students experiencing problems with the video player

Meanwhile, I got two 1-star ratings for my course on Udemy due to issues students are experiencing with the video player. Both write in their review comments that the player pauses every few seconds for no reason. This renders students (UfB) learning experience very cumbersom.

Please, @c_udemy  Udemy team, look into those issues and fix this problem. I do not want my course rating to go down due to technical issues that I cannot influence.

1 Reply
ElianaC
Community Moderator
Community Moderator

Hi @MarkusWeinberger  I’m sorry to hear you received low reviews due to player issues. You are welcome to submit it to policy@udemy.com for our team to review. We can’t guarantee that we will remove it, but you can absolutely request a second set of eyes on it.

 

Eliana

Udemy Community Moderator 

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Audio and video solutions
Figure out how to create the best audio and visual set-up for your price point and skill level. This is a great place to chat about different mics, green screens, video editing software, and more.
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