Update on errors in automated instructor emails

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Update on errors in automated instructor emails

Community Manager
Community Manager

Hi everyone,


Many of you have noticed some unusual emails in the last week or two, such as Daily Digests with incorrect enrollment totals or account notices sent in error. We're in the midst of updating our instructor emails to bring them onto a new and improved email platform, and the migration process has encountered some technical challenges. Our teams are working to address these issues as swiftly as possible so you get the right emails at the right time, with the right data included. 


We'll update this thread when we have more to share. In the meanwhile, we appreciate you reporting any emails that seem odd by submitting a ticket with instructor support. We're sincerely sorry for any confusion or inconvenience this has caused.


Teach on,