Cannot Verify My Identity "Unkown Error Occured"

cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot Verify My Identity "Unkown Error Occured"

Go to solution

I cannot publish my first course as the Verify my identity page sits there for about 30 seconds then comes up with an error as shown below! HELP have spent countless hours building the course!!

 

 

 

Screenshot 2021-01-25 144241.jpg

 

1 ACCEPTED SOLUTION

Go to solution

Seems fixed now must have been a bug

View solution in original post

3 Replies

Go to solution

I am getting exactly the same error, I was trying yesterday to Submit my course. Following your discussion. I also wrote to support, but no response yet.

Go to solution

Hi @PeterMGould, have you reached instructorsupport@udemy.com yet? The team is best equipped to look into this for you. 

 

Abbie Reyes
Udemy Community Team

Go to solution

Seems fixed now must have been a bug

cancel
Showing results for 
Search instead for 
Did you mean: 
First-time course creation
Decided to take the plunge and create your own Udemy course? Check out some incredible Udemy success stories, and get inspired by your fellow instructors!
Top Liked Authors