Cannot Verify My Identity "Unkown Error Occured"

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Cannot Verify My Identity "Unkown Error Occured"

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I cannot publish my first course as the Verify my identity page sits there for about 30 seconds then comes up with an error as shown below! HELP have spent countless hours building the course!!

 

 

 

Screenshot 2021-01-25 144241.jpg

 

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Re: Cannot Verify My Identity "Unkown Error Occured"

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Seems fixed now must have been a bug

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Re: Cannot Verify My Identity "Unkown Error Occured"

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I am getting exactly the same error, I was trying yesterday to Submit my course. Following your discussion. I also wrote to support, but no response yet.

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Abbie
Community Moderator
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Re: Cannot Verify My Identity "Unkown Error Occured"

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Hi @PeterMGould, have you reached instructorsupport@udemy.com yet? The team is best equipped to look into this for you. 

 

Abbie Reyes
Udemy Community Team
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Re: Cannot Verify My Identity "Unkown Error Occured"

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Seems fixed now must have been a bug

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