01-02-2021 02:49 PM
Why am I not able to locate the chat interface to obtain assistance? Sometimes it works. Sometimes it doesn't. Today is January 2, 2021 and no chat seems to be happening, so I suppose the staff might be absent due to the holidays.
01-03-2021 11:07 AM
Hi @Malcolm, chat service is available 5AM-8PM PST Monday - Friday. You can reach out to the team during that time.
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You can join the Instructor Club after you publish your first course. In the meantime, you’ll find plenty of help and advice in Studio U.