Chinese symbols showing up when students click on the Downloadable Resources

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Chinese symbols showing up when students click on the Downloadable Resources

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Hi guys,

 

My students are facing an unusual problem. Whenever they click on the downloadable resource link, it takes them to a page filled with chinese symbols. Please rectify this at the earliest as a lot of the students are facing the same problem.

 

I've attached screenshots of the same below.

 

2020-04-07 09_39_46-Window.png2020-04-07 09_41_00-Window.png

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Re: Chinese symbols showing up when students click on the Downloadable Resources

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Some of my students have been seeing the same thing. I've contacted InstructorSupport@Udemy.COM 

 

They are looking into it, but it's been a while.

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Community Moderator
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Re: Chinese symbols showing up when students click on the Downloadable Resources

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Hi @Archgyan the best thing to do here is to redirect the students to support@udemy.com the team will be able to investigate more about this. 

 

Eliana Cerna

Udemy Community 

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Re: Chinese symbols showing up when students click on the Downloadable Resources

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It's happening to all my students. I can't redirect all of them to support@udemy.com right?

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Re: Chinese symbols showing up when students click on the Downloadable Resources

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Some of my students have been seeing the same thing. I've contacted InstructorSupport@Udemy.COM 

 

They are looking into it, but it's been a while.

View solution in original post

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