Course Preview Video upload 72 hours ago Still Not Showing

cancel
Showing results for 
Search instead for 
Did you mean: 

Course Preview Video upload 72 hours ago Still Not Showing

Hi,

 

I have uploaded 1 course before and this is my 2nd course uploaded. I have uploaded my preview video 3 times and the progress bar showed 100 percent upload completed with message coming out "we are processing your video for best quality display and will mail you when ready". But its 72 hours since I uploaded the preview video since its showing empty or picking up the first lecture and showing it as preview video 

1 Reply
ElianaC
Community Moderator
Community Moderator

Hi @erfanbaig You'll have to reach out to instructorsupport@udemy.com so they can check your account and guide you through the process. 

 

Eliana Cerna

Udemy Community 

cancel
Showing results for 
Search instead for 
Did you mean: 
First-time Course Creation
Decided to take the plunge and create your own Udemy course? Check out some incredible Udemy success stories, and get inspired by your fellow instructors!