03-04-2021 07:07 PM
How to verify my account and course because I'm 17 year old that why I don't have identity card what I do
03-05-2021 05:00 AM
Hi @AbdulAhad in general students (and instructors) must be at least 18 to create an account and take or publish courses. In the US, children ages 13+ can take courses with consent from their parents or guardian. The law varies by country. I'd recommend reading our terms for more details and also reaching out to our Trust & Safety team at policy@udemy.com.
Eliana Cerna
Udemy Community
03-05-2021 06:52 PM
My identity not verifying what is reason
@ElianaC wrote:Hi @AbdulAhad in general students (and instructors) must be at least 18 to create an account and take or publish courses. In the US, children ages 13+ can take courses with consent from their parents or guardian. The law varies by country. I'd recommend reading our terms for more details and also reaching out to our Trust & Safety team at policy@udemy.com.
Eliana Cerna
Udemy Community
03-05-2021 07:07 PM
My course is not verifying when I select my country and I give him identity card picture after that my face not verifying
03-06-2021 05:20 AM
Hi @AbdulAhad Please reach out to our Trust & Safety team at policy@udemy.com they will be able to guide you through this process.
Eliana Cerna
Udemy Community
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