Need HELP, For Verification Process..

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Need HELP, For Verification Process..

Hello All,

It's Stephen Rosenthal,
11 days ago, I submitted an ID document (Government issued National ID Card) and Persona verification Process..
Also submitted the statement with a digital signature.,
But I have not received any update yet..

Also Contact, policy@udemy.com
instructorsupport@udemy.com
support@udemy.com
Verification@udemy.com
But not received any solution..
 
3 Replies

Seems there is huge delay in all support functions.

I got it done in a matter of minutes a few days ago

Bella
Community Moderator
Community Moderator

Hi @StephenRosenthal, I'm sorry the verification process is taking a little longer than we'd like. I recommend checking your email again as the Trust & Safety team should've responded to you by now. You can feel free to reach back out to them if you have any follow-up questions!

 

Thanks for your patience! 

 

Bella Almeida

Udemy Community

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