Numbers of students don't match across pages

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Numbers of students don't match across pages

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Hi, maybe I just don't understand this well enough.
I have 142 students enrolled in my course (only 1 paying as I used a free coupon promotion).
The 142 student names and locations show. 

1 student completed the course and rated it, the others signed up today.
With cookies deleted, restart and refresh I still get different numbers for the student count:
The course as shown when I logged out shows 1 student enrolled, 1 rating (seems correct).
On the performance board/students I see the 142.

When I go to courses overview I see this course (and a draft of the next one). The live course there shows 7 students. 

Screenshots (attached) drawn within under 1 minute after refreshing the pages several times.

Might be that there's a checkup lag in the background that I am not aware of. 
Thanks in advance for a hint.

 

screen1.pngscreen2.png

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Community Moderator
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Re: Numbers of students don't match across pages

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Hey @Jo-AnnBryant, have you reached instructorsupport@udemy.com yet? The team is best equipped to look into this for you.

 

Abbie Reyes
Udemy Community Team

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Community Moderator
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Re: Numbers of students don't match across pages

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Hey @Jo-AnnBryant, have you reached instructorsupport@udemy.com yet? The team is best equipped to look into this for you.

 

Abbie Reyes
Udemy Community Team

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Re: Numbers of students don't match across pages

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Thank you so much, @Abbie ! Meanwhile the numbers picked up a bit, but are still different, so I guess it's just synchronized every half a day or so. 
Thanks again!

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