Promotional Emails to First Paid course

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Promotional Emails to First Paid course

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Hello everyone, please can you help!

I launched my first free course mid March and with 1,482 enrolments now, I am just about to launch my first paid course! Pleacse can you tell me if all those enrolled students in the free course will receive my promotional email for the paid one?

When I enter the title of the free 'elegible course' it says no results found. Does the system need to recognise your free course in order for your enrolled students to receive a promotional email?

Many thanks for your assistance and advice.

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Community Moderator Abbie
Community Moderator

Re: Promotional Emails to First Paid course

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Hi @renoirmonet, if you change the course from free to paid, you should be able to send a promotional email to every enrolled student in your course. It doesn't matter if the students enrolled for free or paid. If this is not what you're seeing, feel free to reach out instructorsupport@udemy.com so that our team can investigate further.

 

Hope this helps!

 

Abbie Reyes
Udemy Community Team
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Community Moderator Abbie
Community Moderator

Re: Promotional Emails to First Paid course

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Hi @renoirmonet, if you change the course from free to paid, you should be able to send a promotional email to every enrolled student in your course. It doesn't matter if the students enrolled for free or paid. If this is not what you're seeing, feel free to reach out instructorsupport@udemy.com so that our team can investigate further.

 

Hope this helps!

 

Abbie Reyes
Udemy Community Team
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