Students aren't getting automatic welcome message

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Students aren't getting automatic welcome message

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Hi,

My first course is published.Students are enrolling from facebook pages by referral links.My course welcome message is set.Why aren't they getting any welcome message?I've check from message option.Thanks for your time.

 

Respect from,

Samir Imtiaz

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Re: Students aren't getting automatic welcome message

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Community Manager
Community Manager

Re: Students aren't getting automatic welcome message

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Hi @SamirImtiaz1996 - the welcome and congratulations messages are now reenabled. You can read the full announcement here.

 

Thanks!

Lili - Community Manager

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Community Moderator
Community Moderator

Re: Students aren't getting automatic welcome message

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Hey @SamirImtiaz1996, have you reached instructorsupport@udemy.com yet? The team is best equipped to look into this for you.

 

Mery Mejia

Udemy Community

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Re: Students aren't getting automatic welcome message

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I've just mailed them.I didn't know about them

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Re: Students aren't getting automatic welcome message

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Community Manager
Community Manager

Re: Students aren't getting automatic welcome message

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Hi @SamirImtiaz1996 - the welcome and congratulations messages are now reenabled. You can read the full announcement here.

 

Thanks!

Lili - Community Manager

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