Udemy Trust & Safety Team : Course Image Standards

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Udemy Trust & Safety Team : Course Image Standards

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I published my first video on Udemy, and after 2 weeks I received the email by the Trust&Safety Team about the Course Image Standards.

 

Honestly:

* I don't know what image they are speaking about
* The images are already passed the initial checks

 

Now, someone can you give me some tips or suggestions to understand what I have to change ?

 

Thanks

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ElianaC
Community Moderator
Community Moderator

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Hi @GD-543, Sorry for that inconvenience, you might try to access from here:

 

 
 
 
2. Yes, I'll pass this suggestion to the team.
 

Eliana Cerna

Udemy Community 

 

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ElianaC
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Community Moderator

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Hi @GD-543 This is the course image for the overall course and it appears whenever someone finds your course in search. As a general rule, you may use text in an iconic way such as a logo or product name related to the course, please refer to this article https://support.udemy.com/hc/en-us/articles/229232347-Course-Image-Quality-Standards 

 

Here are some posts that share information about image creation software :

 

https://community.udemy.com/t5/First-time-Course-Creation/Image-Editing-Software/m-p/61019 

https://community.udemy.com/t5/Course-Creation/Course-Image-big-delay/m-p/38632 

 

Eliana Cerna

Udemy Community 

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Thanks Eliana

2 main points for you:

 

1- Those pages don't work, maybe are removed

 

https://community.udemy.com/t5/First-time-Course-Creation/Image-Editing-Software/m-p/61019 

https://community.udemy.com/t5/Course-Creation/Course-Image-big-delay/m-p/38632 

 

There is an error message of "Invalid Parameter Specified", may you recheck and publish the right ones?

 

Screenshot_2020-10-03 Invalid Parameters Specified - Udemy Instructor Community.png

 

2. Why into the email is not specified anything about you say?

I guessed that the email is an auto-generated email and like that, there is no path to drive me into the direction that you specify.

Can we do something to avoid and enhance this service ?

ElianaC
Community Moderator
Community Moderator

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Hi @GD-543, Sorry for that inconvenience, you might try to access from here:

 

 
 
 
2. Yes, I'll pass this suggestion to the team.
 

Eliana Cerna

Udemy Community 

 

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Sorry I still have doubt . You say course product name may be used as text.  Can you please give an example ? For example if I teach windows 10 administration course . Can I use text "windows 10" or "win 10" on course image . Please clarify 

fastbitlab.com
ElianaC
Community Moderator
Community Moderator

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Hi @Kiran For specific questions about what can you add to your course image, please reach out to policy@udemy.com they will be able to provide you detailed information.

 

 

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