Verification process/status

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Verification process/status

Hi there,

 

I tried to submit my course yesterday and was prompted to enter some basic info for verification, not sure why but this didn't seem to work and then prompted me to enter a website called "persona" I followed the instructions there.

 

It's been a day now and I didn't receive an email or anything to show that my verification is being processed. When I go back to my course, it gives me the same verification error and prompts me to visit the persona site again. It doesn't seem to acknowledge that I've already completed this step.

 

Any help? 

1 Reply
ElianaC
Community Moderator
Community Moderator

Hi @PatrickBach066 You might need to reach out to our Trust & Safety team to check the status of your identity verification process at policy@udemy.com they will be able to provide you with more details.

 

Eliana Cerna

Udemy Community

 

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