Verification

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Verification

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Hi Udemy people!!

Don't want to bother you unnecessary, just wanted to check something out.

My course is ready and uploaded. The verification process seemed a bit strange as only my name and address was asked. (I live in Ireland). Of course it's failed!! Nothing else was asked.

I made a video as requested and sent 3 emails (unfortunately my first video didn't have the audio channel as I was trying to convert it to a smaller format and made a mistake). I sent another mail including the fully working video. I didn't get a reply, but when I visited my page it said my account will be deleted in 5 days time. On the verification page it said I have to submit my video within 30 days...? So, is it 5 days or is it 30 days?

It doesn't make any sense.

Would that be possible to check this for me? It took me more than 6 months of hard work to create this course and now it looks like it could be discarded because of some sort of technical issue.

Will be grateful for any info/help/advice.

Thank you!

 

Oleg

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Re: Verification

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Hey @Drakeshavfr800, you should expect a response from the team in 2 business days after you last reached out. This may differ depending on the number of requests awaiting. I did check and your account has been verified now. Congrats!

 

Abbie Reyes
Udemy Community Team

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Community Moderator
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Re: Verification

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Hey @Drakeshavfr800, you should expect a response from the team in 2 business days after you last reached out. This may differ depending on the number of requests awaiting. I did check and your account has been verified now. Congrats!

 

Abbie Reyes
Udemy Community Team

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Re: Verification

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Thank you Abbie!!!

xxx

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