Video upload failed

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Video upload failed

Hi all, I am a new instructure and creating my curriculum. I have recorded my laptop screen showcasing a powerpoint presentation. I used QuickTime player. But verytime I upload it id doesn't save successfully and says 'Failed'. Not sure what to do? 

 

However, if I use my mobile phone to record my laptop screen, it saves automatically with no isses but the quality of the vido is terrible. 

3 Replies

Re: Video upload failed

You can send a small video clip to the test videos and it will benefit you, and make sure the video is 720p

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Community Moderator Abbie
Community Moderator

Re: Video upload failed

Hi @CRAMLI-Shayia, were you able to catch the issue here? We have a support article that includes different reasons for video upload issues here. Also, feel free to reach out instructorsupport@udemy.com and the team will be happy to troubleshoot further.

 

Abbie Reyes
Udemy Community Team
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Re: Video upload failed

Yes I was. Thank you 

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