Unable to verify my course

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Unable to verify my course

I completed uploading my course and have tried to get verified from Persona at least 20 times. I tried using all different types of IDs but still, I get the same message of

Unable to Verify. Action needed within 30 days

I tried emailing several email IDs but get the same automated message again and again. Someone please help!!

1 Reply
MarinaT
Community Manager
Community Manager

Hi @SwastikaGos782

 

Thank you for your post, and I apologize for the inconvenience you're experiencing while verifying your instructor account with Persona.

 

Could you kindly try clicking on "Submit for Review" on your course once more? Persona should then provide you with further guidance.

 

If you encounter persistent difficulties, the best approach would be to directly contact our instructor support team. You can reach them by clicking here and selecting “Contact Us” on the right-hand side. They will investigate the issue on their end and guide you through the next steps.

 

Thank you for your cooperation, and please don't hesitate to reach out if you have any other questions.

 

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