05-05-2020 09:33 AM
I have recently published my new course.
2 of my students enrolled in my course and left me the review for which I received the email also from udemy that I got 2, 5-star reviews and a few more to go but when I went to the review section of my account I was not able to find out the reviews. There is no review.
What is happening here?
05-05-2020 09:52 AM
When did they leave the reviews? When did you get notified from Udemy? I'm asking as it might take up to 48 hours before they are publically visible.
05-05-2020 02:07 PM
I recieved an email and the feedback both more then 72 hrs ago
05-05-2020 02:11 PM
Either the reviews violated Udemy's policy https://support.udemy.com/hc/en-us/articles/229605048-Udemy-Review-System-Guidelines or there's a genuine issue.
In the latter case, I suggest you contact instructorsupport@udemy.com or log a ticket at https://support.udemy.com/hc/en-us/requests/new?type=instructor
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