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When should I submit for review?
I am creating quite a long course called Learn Self Hypnosis for Health Happiness and Healing. It consists of 7 Modules and 16 videos. I've recorded 6 videos so far and have outlines and written content for the rest. My question: Is it possible to get feedback on my course before it is completely finished or should I just…
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Issue with Video Uploads and Playback
Hello all.. I would like to check if there is any ongoing issue with video uploads. The videos are processing successfully, but they are not playing in either the student or instructor portals. I have been experiencing this issue for the past four days. Is this just for me or all ?
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Is anyone else experiencing videos stuck in "Processing" today?
I uploaded several videos using the Bulk Uploader about 12 hours ago, but all of them are still stuck on "Processing." They are standard 20-minute MP4 files, so the format shouldn't be an issue. Before I delete and re-upload everything, I wanted to ask: Is anyone else experiencing incredibly long processing times or a…
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Update for instructors: improving free coupons: better targeting, higher quality learning
Hey Instructors, We're rolling out major improvements to coupon codes to help you attract higher-engaged learners and build sustainable revenue. After analyzing marketplace data and listening to your feedback, we're launching changes to help you: Attract more motivated learners who are more likely to complete your courses…
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Instructors — Please Raise Your Voice on the Video Playback Issue
The video playback issue has been affecting many courses for over 10 days now. This is leading to poor student experiences, negative reviews, and a drop in sales for instructors. Despite multiple reports, there has been no clear update or timeline for a fix. If you are also facing this issue, please share your experience…
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My course’s preview videos are black screen with a play button in everyone’s browsers.
i have created a course but whenever I am sharing it to someone, they cant see preview videos in their browsers. Its just a black screen with play button. It has been days and udemy support is saying they dont know. How will i sell my course if this is the case?
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1080p video processing not happening
Hello I have seen discussions about problems with uploaded videos not being available I have been uploading videos for some months - they have all being processed and are all available - but recently, they are only available in up to 720p. I have tried uploading older videos which were processed into 1080p as new lessons…
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HOW CAN I START TEACHING ON UDEMY
I have tried to creat a course but am stranded and now request for assistance from anyone who is an experienced Udemy Instructor.
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A Message from Coursera CEO Greg Hart
Hi everyone, As part of our efforts to keep everyone informed and excited about the combination of Udemy and Coursera, I am happy to share this short video message from Coursera CEO Greg Hart. Please watch the video here: https://udemybusiness.wistia.com/medias/kst839gpgc In this video, hear Greg’s thoughts directly…
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This is my second time verifying my identity as a lecturer.
This is my second time verifying my identity as a lecturer.
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Request to Leading Instructors: Raise Your Voice for Transparency in Personal Subscriptions
The issue is simple. Udemy currently does not provide clear daily minutes-consumed data for courses included in the Personal Plan subscription. This lack of transparency makes it difficult for instructors to understand how their content is actually being used. For instructors, usage data is critical. Knowing how many…
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Is there a way to bulk upload Quiz questions (not Practice Tests)?
Hi everyone, I'm currently building my course and I've noticed a major difference in how questions are handled. While Udemy allows for bulk uploading questions in the Practice Test section, I can't seem to find a similar feature for the standard Quizzes within the curriculum. Right now, it seems I have to enter each quiz…
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How can I upload attachments and display them below the course catalog or course description?
If the course includes attachments, how do I upload them? How can students download them? These attachments can be files such as Word, PDF, Excel, etc.
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Poor response from the support team for videos playback issue
Hi all , Instructors started reporting video playback issues on February 28. It has now been five days, and there has been no meaningful update from the support team. I have reached out more than 10 times, but I haven’t received a proper response. Many instructors are preparing to launch new courses but have paused their…
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My course was not approved twice
I created my course "Ultimate Guide for Retirement Arranging" and posted it on Udemy and it was rejected, So I did everything all over and submitted again I got the same feedback for not approving it. But they emailed me to contact the instructor community to get the help. That is why II am writing this to get some help…
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Preview Lesson Videos not working on Landing Page
I have a newer course called Unbecoming: Reduce Overthinking and Anxiety/Stress and I noticed that the lessons marked for preview and not working on the landing page. I tried a higher quality upload file but nothing. I do get a broken image gif and not a thumbnail so it is likely a tech issue. Any thoughts???
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Pause button not working?
I have a student who left me a bad review because the pause button isn’t working. Is this truly an issue. I told him to contact support. Additionally I will report his review. Technical issues are not my problem. Here is his actual review which I tried to decipher: “no pause and challenge its just watching” I’m guessing…
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How do I communicate with other instructors on the platform?
How do I communicate with other instructors on the platform? I haven't been able to locate a private message feature or any contact details like email addresses. Am I missing something about how the platform works? Does Udemy strictly prohibit direct communication between instructors? If that is the case, a simple 'yes'…
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Videos not playing in browsers
Videos uploaded after 27th February are not publishing correctly. While processing completes successfully and the videos are attached to lectures, playback fails in the video player. Videos from the same course that were uploaded before 27th February are playing as expected.
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First course marketing.
Hello all, I’m excited to be part of this community! I recently published my first Linux course on Udemy, but so far, I haven’t had any sales. I am a novice in the world of marketing; I don't even use Facebook for handling distractions. So I don't have too much reach on the social media as well Now could you share what…
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Add a Verification Progress Dashboard to ease new instructor anxiety.
As a new instructor, I've already created my course, but when I tried to submit it for review, I was prompted to complete the identity verification. I have already submitted my documents, but there is no way to check the verification progress, which isn't very user-friendly. Although the stated wait time is 2-3 days,…
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New to Udemy
Hi everyone. Based on all I've seen and heard, it looks like I'm doing things backward. It's in my nature to always be different! I was an adjunct at a public research university for 10 years as a side hustle. My full time job was in the administration. Over the course of a decade, I wrote the syllabus for 4 different…
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Why does my created course show a date of December 1969? (As shown in the image)
I created a course, and although it hasn't been submitted for review and is currently in preview mode, I noticed the creation date is 1969. I have no memory of changing this date during the creation process, and I've been looking for days but don't know how to adjust it. Can someone tell me how to change it?
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Update: Learner Name Display in Revenue Reports
Hey instructors, We want to share an update regarding how learner information appears in your Revenue Report. As part of Udemy’s ongoing commitment to protecting user privacy, we’ve made an update so that learner names are now partially redacted and displayed as initials instead of full names in the revenue report. Why…
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Using word-puzzle games like Letter Boxed as learning examples in Udemy courses is it okay?
Hi everyone, I’m an instructor / course creator (or planning to become one) and I had a question regarding using game-style examples for teaching concepts on Udemy. Context I’m thinking of using a word puzzle game concept similar to NYT’s “Letter Boxed” as a teaching example in my course (for example: explaining logic /…
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Course approval delay
Hi all, I uploaded my first course and received a few requests for fixes. I received those instructions separately within a few hours. Once I fixed everything, it seems to be taking longer, and I’m still waiting for it to be published. I addressed all the issues two days ago, but it is still showing “Submitted for Review.”…
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Concerned About Udemy’s Recent sudden Changes What Do Other Instructors Think?
I just noticed that all courses now seem to be automatically included under the Personal Subscription plan. I also noticed a UI change that clearly prioritizes subscriptions. Udemy appears to be going through some significant changes. Given what has been happening with promotional sale attribution and the increasing focus…
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How to create 40 multiple-choice practice tests of 50 questions each
As Udemy only allows two practice tests, I am struggling to work my way around this. I am looking to have 40 practice tests, each practice test would have 50 multiple-choice questions. Please can someone advise me how to achieve this? Thanks
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Uploaded Videos Displaying in 720p Despite 1080p Recording
I am recording my lessons at the platform's maximum allowed quality (1080p), but even after uploading, they still appear in 720p. I would like to know if this is happening to other users as well, and if it might be due to some maintenance or issue on the site.
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Positive Feedback but Low Rating How Should I Handle This?
Today I received a surprising review. The student marked all the parameters positively (valuable information, clear explanation, engaging delivery, etc.), but still left a low rating. Can I complain to Udemy? Will they take any action in such cases? Most students usually do not respond when contacted. I would love to hear…
