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RobotTraini619
Rookie
Rookie

Account verification

‎05-19-2022 02:41 PM

Hello. My account could not be verified. Udemy directed me to persona. 1 week after I entered my Personods information, they emailed me again for manual authentication. I completed the manual identity verification, but I still have not received a positive or negative response.

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Bella
Community Manager
Community Manager

‎05-19-2022 03:22 PM

Hi @RobotTraini619,

 

I'm sorry to hear that your account verification process is taking longer than expected. Generally, the identity confirmation process takes 2-3 business days.

 

If you are having trouble completing your account confirmation, please contact policy@udemy.com and the team will be happy to assist you further! 

 

Bella Almeida

Udemy Community 

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