Do you get the notification when a student refunds a course?

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Do you get the notification when a student refunds a course?

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Hi everyone. I hope you're having a wonderful day.!

 

The question is like it sounds.

 

How can I know if somebody refunded my course. Or asked for refound?

 

Thanks in advanced

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MarinaT
Community Manager
Community Manager

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Hi @KevinMirand582

 

Thank you for your post.

 

Unfortunately, instructors do not receive email notifications for refunds processed by students at the moment. However, you can access refund details in the revenue report, including information about refunds for your courses and any changes to your revenue.

 

I hope this clarifies things for you. If you have any other questions, please don't hesitate to ask.

 

Have a great weekend!😊

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MarinaT
Community Manager
Community Manager

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Hi @KevinMirand582

 

Thank you for your post.

 

Unfortunately, instructors do not receive email notifications for refunds processed by students at the moment. However, you can access refund details in the revenue report, including information about refunds for your courses and any changes to your revenue.

 

I hope this clarifies things for you. If you have any other questions, please don't hesitate to ask.

 

Have a great weekend!😊

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What's the protocol for a refund?

MarinaT
Community Manager
Community Manager

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Hi @Mohamed Eid

 

I hope you are doing well 😊

You can view our refund policy for students here

 

 

 

 

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thanks @MarinaT  now it is clear

MarinaT
Community Manager
Community Manager

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You are welcome, @KevinMirand582

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