Site maintenance tomorrow, July 26

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Community Manager
Community Manager

Site maintenance tomorrow, July 26

Hey everyone! Udemy will be going through site maintenance tomorrow, July 26 from 4-6am Pacific Time. The website (udemy.com) and all related sites will be down or running slowly during this time, so we recommend holding off on publishing any new courses or making edits during this time.

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Anonymous
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Re: Site maintenance tomorrow, July 26

@JocelynH 

 

We're 90 minutes past the maintenance window. I still can't see my performance metrics. Keeps erroring out. Are there any other issues we should be aware of?

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Community Manager
Community Manager

Re: Site maintenance tomorrow, July 26

@Anonymous, that's weird. Everything should be back to normal. If you still can't see your performance metrics, I'd recommend reaching out to instructorsupport@udemy.com so our support team can take a closer look.

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Re: Site maintenance tomorrow, July 26

I haven't been able to access my instructor account for 4 hours now. Still can't access it now.

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Community Manager
Community Manager

Re: Site maintenance tomorrow, July 26

That's strange @ClaireB. I haven't heard any site-wide issues, and I was able to hop on my own instructor account just now. Can you reach out to instructorsupport@udemy.com with as much information as possible so our support team can take a closr look? Thanks Smiley Happy

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Re: Site maintenance tomorrow, July 26

I already have with screen captures. Thanks Smiley Happy

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