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Alternate Identity Verification Process Troubling to verify

I have submitted a alternative verification video to udemy 10 days before but udemy replies that "We're having trouble verifying your account because you did not read the full script in your video" . So i don't know about what script they are talking about because i have read and joined the full script in the email and in the video .. I guess they are talking about that script "I, Indrajit Paul certify, under the penalty of perjury, that I am the original owner of all of the content used in my course(s) and, if applicable, have secured all the necessary rights to use content owned by another individual". Although i have read this full script in the video. and attached it in the email.

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