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Videos are freezing or not loading

Hi there,

I got feedback that says videos are freezing. I asked student who gave very low review to specify his issue but no response. 

Sometime I just check my course as a student to see that how my course looks and if there is a problem or not. And I just realized that course videos are really freezing regardless of high speed internet. Therefore, I think nowadays, Udemy works slowly (maybe because of the lots of traffic)


Today I received another feedback that says videos are not loading and the student gave 1star review which is really disappointing. I just checked my videos again and I think it has nothing related to my videos. Most probably, it is related to Udemy that seems working slowly, these days.


Are there other instructors who faced with these problems?

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