Udemy

ElianaC · ‎02-20-2024

Welcome to the Instructor community! @Emmanuel Jonathan We have a Welcome Video if you'd like to learn more about how the community works. If you have any questions or need any assistance, feel free to let us know! Eliana Udemy Community Moderator

ElianaC · ‎02-19-2024

Hi @Jonathan_ & @LeoChilds520 Thanks for bringing this up! Currently, we do not have a specific estimated time frame for this process. In general, it should only take a few minutes. However, the duration may vary based on the course's popularity. In some cases, the system may need to delete notes from students associated with that lecture or Q&A questions, which could potentially extend the process to several hours. I recommend you reach out to the support team so they can check your course and provide you with more details. To contact the team, please open the help center article here and click “Contact Us” on the right. Eliana Udemy Community Moderator

ElianaC · ‎02-19-2024

Hi @Sahuvishal86 Great to hear this has been resolved!

ElianaC · ‎02-19-2024

Hi @Sahuvishal86 Sorry to hear you cannot submit your promo video. You should send the email to the support team with the following information : The lecture file The operating system you're using Your internet connection speed To contact the team, please open the help center article here and click “Contact Us” on the right. I hope this helps! Eliana Udemy Community Moderator

ElianaC · ‎02-16-2024

Hi @TornikePhkh964 Sorry to hear you are struggling with the video size. It could be that the video you're trying to upload isn't in the right format or size for the platform. I recommend you send the video to our support team so they can check the format size and advise you if they are correct or you can do this from your end by checking the following article here. To contact the team, please open the help center article here and click “Contact Us” on the right. Eliana Udemy Community Moderator

ElianaC · ‎02-15-2024

Happy to hear you got the course approved! 🙌

ElianaC · ‎02-14-2024

Hi @DaveSkypele067 Yes, there is an ongoing issue when instructors are trying to download videos as they are downloaded at 144p, the team is aware of this and they are investigating so this can be fixed. Thanks for your understanding and patience towards this.

ElianaC · ‎02-14-2024

Hi, @Hackerman This is a good suggestion. We have had other people asking about this, so this is on our list this has been shared with the product team and it's under evaluation, if this gets implemented we will be announcing it.

ElianaC · ‎02-14-2024

Hola, Instructores, Es el día de San Valentín y me encantaría tomar un momento para celebrar nuestro amor por la enseñanza y el intercambio de conocimientos con los estudiantes de todo el mundo. 💕 La enseñanza no es sólo una profesión para muchos de nosotros: es una pasión que nos llena de alegría y satisfacción cada día. Así que, en el espíritu de la temporada, me encantaría saber de ti: ¿Qué es lo que más te gusta de ser instructor? Difundamos un poco de amor e inspiración en nuestra comunidad mientras celebramos el maravilloso papel que desempeñamos como educadores. Comparte tus pensamientos, historias y reflexiones a continuación. ¡Estoy deseando escuchar lo que tienes que decir! ¡Feliz día de San Valentín a todos los increíbles instructores! ❤️📚

ElianaC · ‎02-14-2024

Hi @Robert_Hean This is a great question and have been discussed here in the community some instructors have used Camtasia, you can find the following threads useful : What do you do to remove background noise? Eliminate Background Noise From Course Recordings I hope this helps! Eliana Udemy Community Moderator

ElianaC · ‎02-14-2024

Hi @Hackerman Thanks for bringing this to our attention. Udemy employs an “Adaptive Streaming” player for course videos. This option is not yet available for all Udemy courses, but we’re always happy to enable it by instructor request. When enabled, it means that students can choose an “Auto” streaming option for the course video. With this Auto option, 1080p streaming is possible, if the student has the streaming capability and necessary screen size to take advantage of 1080p. To get adaptive streaming enabled for your course, please reach out to the Support team and our team will be happy to set it up for you. To contact the team, please open the help center article here and click “Contact Us” on the right side. Eliana Udemy Community Moderator

ElianaC · ‎02-13-2024

@EdwardR It would be helpful for you to reply to the email just to confirm that this process was successfully completed.

ElianaC · ‎02-13-2024

Hi @Andy Walsh My apologies for the trouble, yes it takes 2 business days to get the course approved; however, if there are changes you need to make, the course will go back to the queue and you will get reviews as soon as you are next, you can bump your case by sending an email to policy@udemy.com to check the status of your course. Eliana Udemy Community Moderator

ElianaC · ‎02-13-2024

Hi @EdwardR Happy to help! Generally, when this occurs, you have time to respond to the email you received from Trust & Safety, I recommend you reply within that email with a description of the steps you must take to verify your account as these might differ depending on your instructor. Eliana Udemy Community Moderator

ElianaC · ‎02-13-2024

Hi @ Dzuya I understand you are eager to get students for your course and this happens to most of the instructors, you need to learn how to market your course and share it with people who are interested in the topic you are teaching. Please refer to the post here to watch the webinars I'm very sure you will find great tips on how you can attract students to your course. Eliana Udemy Community Moderator

ElianaC · ‎02-10-2024

Hi @DILLYARAUnfortunately, there isn't a direct way for students to upload a daily journal to the platform for other students or the teacher to comment on. However, they can still record and audio, create a document and upload it to a different source (Google Drive, Google Docs for example) and submit the external link. I hope this helps! Eliana Udemy Community Moderator

ElianaC · ‎02-10-2024

Hi @ Dzuya Thanks for asking! When opted into the Deals Program, our pricing system generates course-specific floors and sale price ranges according to each course’s actual sale data. If your course’s revenue is maximized at a higher price point (balancing conversion rate and paid price), over time, the system will move it toward that higher point. If the data suggests your revenue is better maximized at a lower point, then it will sell for a lower price. If you would like to learn more about the Udemy Deals, please check the article here. Eliana Udemy Community Moderator

ElianaC · ‎02-08-2024

Hi @Öğrenci876 Welcome to the community! Our minimum requirements for a course are that it contains at least 30 minutes of video content contained within at least 5 lectures. Here are some great resources regarding course creation: How to Add Sections, Lectures, and Video Content to Your Course Course Quality Checklist Teaching Center: How to Plan, Record, Publish and Market your course Teaching on Udemy: FAQ Community - Course Creation Compilation Course Creation Webinar w/ Jimmy Naraine Let me know if you have any other questions! Eliana Udemy Community Moderator

ElianaC · ‎02-08-2024

Hi @Radwa Rostom Since we function primarily as an on-demand, video-based platform, you’ll need to upload your video files directly to Udemy. In other words, students must be able to view their course lectures on the Udemy platform. Our minimum for a course is that it contains at least 30 minutes of video content contained within at least 5 lectures. You can upload your course content by following the requirements here. To ensure that students have great learning experiences, we also have a Quality Review Process that every course goes through. For more information on this please click here. Once the course is published, you should be able to market it, click here to access the Marketing section of our Teaching Center, which has extensive tips and information on how to effectively market and promote your course. I hope this helps! Eliana Udemy Community Moderator

ElianaC · ‎02-08-2024

Hi @zoyaali0904 Welcome to the community! In your instructor dashboard, you'll find a tool called "Insights" here. This tool uses a few different factors to gauge the opportunity on each topic, it considers how many students are searching for courses on the topic, the number and the quality of available courses, and the conversion rate for the topic, so it can help you understand how your course’s trends fit into the bigger picture. Also, you can check a few courses to see how they have been created. I hope this helps! Eliana Udemy Community Moderator

ElianaC · ‎02-08-2024

Hi @datascienceone Thank you for your question. It is important to us that instructors posting courses on Udemy respect applicable laws and the intellectual property of others. When instructors post courses on our marketplace, they make the promise that they have the necessary authorization or rights to use all the content contained in their courses. If you have any doubts or concerns about the legality of the content in your course, we would suggest you consult with an attorney. We encourage you to check out the following for additional, useful information: * Trademark Guidelines for Instructors * Copyright Guidelines for Instructors * Instructor Terms * Intellectual Property Policy * Trust and Safety intellectual property pages If you have any further questions, please send an email to policy@udemy.com. Eliana Udemy Community Moderator

ElianaC · ‎02-07-2024

Hi @datascienceone We completely understand how important it is to safeguard your work and your intellectual property. Regarding your questions, I hope this can help you clarify Instructors retain the rights to all of the content that is placed on Udemy and Udemy is simply the platform through which you deliver the material. You can learn more about it from the instructor's terms. We've also seen some Instructors putting their credentials/logos/ talking heads in the lectures as a means of displaying their ownership of the content. Let's bump your case to see if any other instructor has gone through this process. If you have further questions, please send them to policy@udemy.com and the team will be able to assist you. Eliana Udemy Community Moderator

ElianaC · ‎02-07-2024

Hola @NicoPaez Gracias por contribuir! Aunque actualmente no tenemos planes de crear nada parecido, estoy de acuerdo en que probablemente sería muy útil para muchos instructores. Voy a enviar tu petición y tus comentarios a nuestro equipo de producto para que puedan tenerlo en cuenta en el futuro y compararlo con nuestra ruta actual de desarrollo. Eliana Udemy Community Moderator

ElianaC · ‎02-07-2024

Hi @JudithBoice Sorry to hear the issue persists, I recommend you try some basic troubleshooting before trying again: Clear your cookies and cache Try with a different browser Access to udemy.com again and see if that works. If the issue persists, please reach out to the team, to contact the team, please open the help center article here and click “Contact Us” on the right side so you can open a case number make sure you provide as much information as possible, like the video recording of the issue, the link you are trying to access, browser, and device you are using so the team can assist you. Eliana Udemy Community Moderator

ElianaC · ‎02-07-2024

Hi @ Dzuya Congratulations on getting your course published! Since your course is barely new, I recommend you share your course with an audience you know will be interested in this topic so you can get students and reviews from your course. I'd like to share with you some of the best strategies for marketing your course to increase your sales and enrollments and get your course seen by others. Below is a list of the most popular posts in the community on how to promote your course using social media platforms: Which social media sites do you use to promote your courses? Facebook vs Youtube by @LukePriddy Using Social Media Wisely to Thrive by @SharonRamel This marketing strategy did work out for me! by @MahaAtef Facebook Group or Website by @RichardDeut752 How often do you promote your course in FB groups? by @MartinBelvi89 It is important to remember that gaining traction for an online course can take time and patience. I hope this helps. Eliana Udemy Community Moderator

ElianaC · ‎02-07-2024

Hi @Abuhamzah Thanks for asking! At this time, our system can only generate captions in English, Spanish, and Portuguese for courses taught in the respective languages. For example, if a course is taught in English, only English auto-generated captions can be added to it, not Spanish or Portuguese captions. For more information on the auto-generated subtitles program, please review this support article. We do have a captions tool, which you can use to create and upload captions in different languages, you also have the option to download the English captions from your course, have them translated, and then upload them back to your course. Adding captions to your video lectures is a great way of increasing student engagement and accessibility for your courses. You can learn how to do this here. Eliana Udemy Community Moderator

ElianaC · ‎02-06-2024

Hi @Brunolacerda Thanks for your question! The course rating is a weighted average of your course reviews in the last 90 days. Some reviews are more helpful than others, so we weigh reviews with more written feedback, from students who consumed more of the course, etc. more than reviews with no feedback or from a student who only took a few minutes of your course. If you would like to have more details about this, please reach out to the Support team they will be able to check your account. To contact the team, please open the help center article here and click “Contact Us” on the right side. I hope this helps! Eliana Udemy Community Moderator

ElianaC · ‎02-03-2024

Hi @ Dzuya Sorry for this confusion! If you are seeing this as an option to finish your course means you have not sent the course for review. So you should try to check if your course is completed so you can send the course for review. Eliana Udemy Community Moderator

ElianaC · ‎02-03-2024

Hi @ Dzuya I'm sorry to hear you have been waiting this long for a test video feedback, I'd recommend you reach out to the support team. To contact the team, please open the help center article here and click “Contact Us” on the right. Eliana Udemy Community Moderator

ElianaC · ‎02-03-2024

Hi @blacy1551 Happy to provide an insight! Game programming or game design is a crowded topic at Udemy, you can notice this by searching "game" and you will get 10 thousand of courses about this topic. So, splitting up a course depends on your needs and your audience too, in a crowded topic you need to stand out and you can do it by offering a complete course that offers everything for your learners. Maybe you can get some comments from your fellows.

Udemy

Eliana cerna

ElianaC •
Community Moderator

Learner support, chemistry student, entrepreneurship

Community stats

Re: I just joined

Re: Can't remove a curriculum item

Re: Promo Video - optional?

Re: Promo Video - optional?

Re: Loom recorded video with MP4 format and correct size gets streched

Re: My course hasn't been approved after waiting six days

Re: Udemy does not stream in 1080p on Chrome (Desktop OS, Windows or MAC).

Re: Udemy does not stream in 1080p on Chrome (Desktop OS, Windows or MAC).

¡Feliz San Valentín!

Re: Noise control

Re: Udemy does not stream in 1080p on Chrome (Desktop OS, Windows or MAC).

Re: Udemy Identity Verification Request

Re: My course hasn't been approved after waiting six days

Re: Udemy Identity Verification Request

Re: PRICING

Re: Can assigments be without any solutions/answers?

Re: PRICING

Re: Girişim nasil başlar

Re: Create Course

Re: Assistance needed

Re: Question about using dataset in my online course on Udemy

Re: Question about IP: Copyrights and Trademarks my first course

Re: [BUG]: No se muestran las descripciones de cada clase

Re: Having a hard time getting thing done on this platform

Re: COURSE PUBLICATION

Re: "Request for Multi-Language Captioning Assistance"

Re: Course Review Algorithm has Changed?

Re: FINISHING COURSE

Re: TEST VIDEO

Re: Is splitting up a course into multiple separate ones a good idea?

Eliana cerna

ElianaC • Community Moderator

Learner support, chemistry student, entrepreneurship

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ElianaC •
Community Moderator