Hey @JeffSharman592, there are a number of factors a student can review in the first couple of minutes, such as the course's audio & video quality and an instructor's teaching style. To make this first impression great, we recommend providing a lot of value in the first 10-30 minutes of your course to hook your students and make them want to continue your course (and leave a good early review). We also found that asking for reviews early on is really helpful for new courses because students are more likely to take a course with "social proof". If we didn't ask for reviews early on, it may take days, or even months, for someone to finish your course and leave a review. If you feel you got an unfair review, please email policy@udemy.com. The team can take a closer look and potentially remove ratings that aren't about your course content. We also recommend providing a lot of value in the first 10-30 minutes so that students are hooked and want to continue watching your course (and leave a good early review).
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