I've sent them my tax documentations 2,5 weeks ago, after seeing the "reach in your tax documents" message in my dashboard still 5 days later, I've contacted the Udemy support to check if they've received my data and if it worked. Now, 2 weeks later, I still don't have a response. I've been contacting them several times since then, they always reply "We're working on it". My dashboard says that they will keep higher taxes if they don't get my documents in time. So, serious question: Is Udemy delaying the process on purpose to keep more money? I will for sure contact my lawyer, as I've read about this behaviour here several times from users, that the support simply won't ever get back to you. That's unforgivable for a company of this size, truly dubious business practices.
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Hey Community! I am new here, created my first course, got 5 students so far and I am pretty happy. However, after the 5th student joined, the amount of money earned didn't increase. I am not taking part in the Deals programm (which would anyway sell at a minimum of $9,99) so I can't see how this person would've enrolled for free. Or do the earnings only increase after a while when a payment has been processed? Then I wonder why he would be shown as enrolled already if his payment wasn't verified yet. I hope you guys have an answer and can tell me that this is normal so far and nothing to worry about.
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