Unfortunately Patrick this is the typical experience on Udemy for me. I have asked about the abuses to their refund policies for a long time. And they always say the same thing that they enforce rules. But in the end it makes no difference. I used to sell high end trading courses and would loser about 20-30% of my monthly revenue to refunds. Other users tell me that their average refunds are like 102% but I have never seen that happen. I am guessing they probably sell very popular cheap courses. But if you are selling high end courses refunds will screw you. I ended up closing all my courses here and am now selling them myself through Thinkific where I can dictate my own refund policies. I've already sold the same number I sold on Udemy the first half of the month, but I know they can;t just try to steal the content and then get a refund.
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