Udemy

@ChrystieV  It seems you logged in to this thread. Answered a post about a logo just below my third request for the same input. Then ignored that request and logged out. One minute you offer me a Zoom call. The next you totally ignore me. So here we go for a fourth time. Please update the thread pertaining to bogus accreditation so that all the instructors who gave significant amounts of time and thought to that issue are afforded an opportunity to know where things stand. @Bella  What is your role here. Is it not appropriate for you to answer posts that clearly remain without response? Let me try you. Could you go to the Accreditation thread and provide an update regarding the status of that issue if you colleague @ChrystieV has no intention of doing so. Thank you. ... View more

@ChrystieV    1. For the third time, will you please go to the bogus Accreditation thread and explain to all those instructors who devoted considerable time to that conversation that, not only has no action been taken, but the investigation has not even been scheduled, which may take a year. To withhold that information seems to be a scorching example of how Udemy claims to care about Instructors' concerns while simultaneously ignoring them. Had I not raised this issue again, would Udemy have left the thread in its falsely tagged 'Resolved' state, perhaps in the hope that people such as @LawrenceMMiller, @ElizabethHeck, @SharonRamel, and @LuciaGrosaru would forget about it.   2. Thank you for offering to conduct a Zoom conversation with me. However, I am not comfortable with that at the moment for the following reasons. A. You are not short of feedback about Instructor experience. The forum testifies to that. The shortfall is in the substantive response to that experience from Udemy. B. If you want to ask specific questions about my experience, surely it is more respectful to the community to do that in writing here, where it can be witnessed by everyone, without risk of loss in translation. What can be said and documented on Zoom that cannot be more eloquently and incontrovertibly articulated here? Notwithstanding, I appreciate the offer.   Again, please attend to the bogus accreditation thread. Thank you. ... View more

@ChrystieV    1. What does 'hopping on a call' mean? ('... I’m 100% open to hopping on a call with you to hear your suggestions' ). The phrase means nothing to me.   2. Could you please update the thread on accreditation to let Instructors know that this has not even been prioritized for investigation yet, rather than just leaving it unattended as if it does not matter.   3. Now let me get this straight. You are telling me that after one month of promising action relating to Udemy's collusion with mis-selling courses as accredited, there is ABSOLUTELY NOTHING to report because Udemy has not even deemed it worth investigating yet? If so, that is a blatant example of Udemy pretending to take Instructor concerns seriously while actually not caring about them at all. Increasing numbers of professional organizations are advising their members that Udemy is not an acceptable platform for professional development, because of this scam sham extortion, while Instructors have invested swathes of time in identifying this as a serious impediment. Yet you are telling me that your organization is of such mammoth size that you have to schedule the investigation of such an issue 6 to 12 months in advance. I never heard of such a situation anywhere else. Forgive my audacity, but it sounds like an excuse to ignore Instructors, of which there are so many examples on this forum it is disheartening in extremis.   3. So now, in addition to alienating a whole professional demographic by refusing to take the sham accreditation issue seriously enough to investigate - even though a suggested solution has been offered to you on a plate - you have alienated the entire population of those requiring basic website accessibility, such as readability. That includes me.   4. It seems to me that what Udemy does is ignore, ignore, ignore. Ignore Instructors when they express concern over serious misrepresentation of courses to gain sales. Ignore Instructors when they tell you your pool of specially selected advisory Instructors is not representative. Ignore Instructors when they ask for features that are easy to implement. Ignore Instructors when they ask you to share possible changes with them before implementing them. Ignore Instructors when they ask you to address them as sophisticated adult educators with centuries of combined experience, rather than kindergarten children.   5. Given that you are now in touch with your legal team about the use digital assets, it may be prudent to warn them of the pending storm of retribution when class action law suits start appearing on their desk as the accreditation facade comes tumbling down. And those who report on the issue will rightfully say '...and Udemy were warned about this by their own Instructors but chose to ignore it'.   No organization or individual is invincible, and Udemy's hubris may well be its undoing.         ... View more

@ChrystieV  @LawrenceMMiller  @SharonRamel    Christie, If you truly and authentically appreciate my input, rather than just saying so as part of the 'new language', I wonder if you might please express it by going over to this thread and posting an update.   https://community.udemy.com/t5/Course-Management/Standards/m-p/82738/page/6   This is not entirely unrelated to the branding issue, as I will now indicate.   I propose that there is a major fracture and fissure in the modus operandi and communication style that transcends the new branding.   The planning and implementing of change seems to bypass open discussion with Instructors, and the announcements after the event are utterly patronizing, always claiming that you have Instructors in mind while simultaneously cutting them out of decisions.   This is one reason why 'teach with Udemy' is a somewhat insulting misnomer.   Had the branding been announced and revealed a priori, your own web design instructors would have told you immediately of its shortfalls.   Furthermore, you did not announce the rebrand as work in progress for which you were still working out the kinks. You announced it as this amazing gift that was surely going to impress and excite us all.   The fact is, what you espouse and what you claim does not correlate with what you do. And I think many Instructors have indicated that in relation to a vast range of issues, most often pertaining to: 1. unrequested changes perceived as abruptly introduced without consult 2. requested changes that remain ignored   The rebrand is just the latest issue to exemplify this 'meta problem'.   In my view, Udemy should radically rethink their strategy when it comes to contemplating, developing, implementing, and announcing any changes.   For example, since the promise to investigate the bogus accreditation issue, 1 month ago, hundreds of thousands of dollars have been extracted from students through misleading advertising that claim accreditation where none exists, helping to refund this inadequate rebrand.   I do think there has been sufficient time for Udemy to have the decency to update us on progress. This would provide clear evidence that Udemy really do take the concerns of Instructors seriously, for which there is ample evidence to the contrary, including the way the rebranding has been handled.   Thank you.     ... View more

@ChrystieV     Is there anywhere else on the site that you see purple text on a black background? I think it is the obligation of your development team to identify those styles through a robust method of CSS definitions identification. I do not see that something so significant should be entrusted to an Instructor's manual browsing of an entire website. Frankly, that solution is even worse than the problem requiring a solution. If you want to extend you trust of Instructors, may I suggest consulting with them before the event next time, rather than recruiting us to spot every instance of an issue.   Sorry. I have identified the issue. But the rest of the work is yours to do.   I am posting in bold to make it readable to those for whom the faint grey is inaccessible or painful to read.   ... View more

Hello. Hello. Me again. Forgot to mention.   The faint grey forum text is inaccessible. That is hard to read. That is pointless.   Are you receiving? Thank you.   We love you Udemy. We are committed to accepting your changes like good children, even if we cannot read about them easily and have to guess some of the words because the TEXT ON THE SITE AND THE FORUM IS LESS ACCESSIBLE THAN BEFORE THE AMAZING CHANGES that you have made as an expression of your commitment and regard for us and our students.   Thanks for consulting and letting us save you thousands of dollars in fees to a development agency who clearly live in a wonderful ivory tower of perfectly sighted hipsters.   Over.     ... View more

@LawrenceMMiller    It has changed to grey. Ridiculous. I wonder how much Udemy have paid their web site development consultants.   I thought of including the issue in my post, but with so many doubts over whether the public facing readability issue will have any impact, I was loathe to stretch my hopes by pointing out how the new faint grey type of the forum is like a passive aggressive punitive poke in the eye to instructors.   But I will do that now while I on it.   ... View more

Hello. Hello. Testing. Testing. Does anyone read me? The new site is unreadable. Over.   It seems to me that the pattern of Udemy's communication to Instructors pertaining to new developments is this: 1. Udemy become absorbed in their own introspective self-affirming enthusiasm for a specific idea. 2. They then make a patronizing announcement in West coast vernacular,  informing Instructors just how wonderful they are, and just how excited they will surely be, inferring just how grateful they should be for the new changes. 3. Instructors then realize that the changes, whether later proven to be beneficial or not, are a fait accomli, implemented without any true dialogue with them. 4. Instructors are then forced to either give in, or raise objections. 5. It then becomes pot luck as to which, if any, of those objections lead to an adjustment of the implementation.   For example: my objection is - and on behalf of all those who struggle to see I am going to give myself permission to shout here:   THE VIOLET TEXT AGAINST BLACK BACKGROUND IS INACCESSIBLE TO THOSE WHO ARE NOT IN THE UPPER ECHELON OF EXCELLENT EYESIGHT.   Will this change? Does anyone care? Or will Udemy soon make another patronizing announcement like: 'We really care about our Instructors' feedback. We are committed to accessibility. Have a nice day and know that you are loved. We hear you. We see you. Even if your students cannot clearly see us'.   And so just in case pot luck is on my side, I'll shout out for all those with less than perfect vision who want to improve their lives though education   THE CURRENT REBRAND OBFUSCATES CONTENT BY USING AN INACCESSIBLE  COLOUR COMBINATION.   Have a nice day, and thanks for caring so much.   Meanwhile,  a year has gone by since the issue of bogus accreditation was raised. A month since it was raised vehemently and supposedly acknowledged. Yet not even an interim report on what is happening. And that is only one of many issues raised by Instructors which seem to just linger in the ether while Udemy has the great idea of forcing everyone to squint in order to chose a course.   And before anyone accuses me of bad or unacceptable behavior, and threatens some kind of strike, go invest in some visual impairment simulation spectacles, and spend just an hour browsing the site.   I guarantee you too will be shouting before the hour is up.   It is not fun to struggle to see, and it need not be a struggle to learn.   I mean violet on black. Really. Are you that out of touch?       ... View more

My understanding is that Udemy aims to be accessible. But the violet colour text on black background is extremely hard for many people to read. This includes the breadcrumb and author links on Course Page headers. Was an accessibility expert involved in the development process?   As an aside, to me, the colour scheme now looks similar to those sites that sell natural body products. They all seem to use this violet/purple.   Even so, it would be nice if it was readable.       ... View more

Hi @MartinEbert373    Just wondering: Why do think that: 1. Courses will have lower quality 2. Courses will be shorter   I would have hoped that courses will need to have higher quality, in order to hold student attention, otherwise they will get bored and consume other courses without paying any extra. Instructors will get paid not because a student bought their course, but because they are genuinely consuming them, minute by minute.   Also, regarding length. If you make an hour long course, the maximum you can get paid is for 60 minutes consumption. But the longer your course, the more minutes to consume, and therefore the more you get paid.   Have I misunderstood something in your rationale?   Best wishes   ... View more

@Abbie  can you answer the question raised by @JasmineBayer above.   Specifically, when the subscription model finally goes live fully: 1. Will it offer Personal Plan subscription customers only courses that are included in UFB? 2. Or will all courses across the platform be included in the new Personal Plan subscription? 3. Or will Udemy curate courses for a second catalogue that is separate from the UFB catalogue?   Thank you. ... View more