Hi @LawrenceMMiller, thank you for bringing this to our attention. I completely agree that certain cases are out of the community's scope. I would like to inform you that our Trust and Safety team already takes measures to ban users from the community when they are banned from the platform. However, in some situations, instructors might have different email addresses in the community, and in these cases, it is possible for them to post messages even after being banned from Udemy.
As for your second suggestion, we agree that communication is key to avoiding these issues. Our Trust and Safety team works diligently to ensure that our policies and guidelines are followed, and we will continue to make improvements to our messaging to ensure that banned instructors receive clear information about Udemy's policies. We always encourage banned instructors to contact policy@udemy.com if they have any concerns or need further clarification about their ban. Our policy team is more than happy to assist them and provide any additional information they might need.
Thank you for your feedback and suggestions. As always, we appreciate your support in making our community a safe and positive environment.
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