Agreed. If we look at history these "new normal" - as a result of unexpected, unplanned events, we have lessons on how human nature and the business world reacts and responds - once the unexpected, unplanned events are resolved. We have had pandemics, wars, diseases, market crashes, "Acts of God", attacks, etc - we have adapted. As a 35+ years corporate trainer and instructional designer, I have witnessed the promotion of online, virtual (by other names) at the expense of in-person, live learning - and we always come back full circle and integrate the lessons learned. Adults (and children) - not everyone learns in the same methodology. Online, Virtual Live, On-Demand, and Live Learning - all have a place and value. What I have learned is that we have an adaptable toolkit as learning providers.
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