Hello Ayman, Well, i have just faced an almost identical issue. My only course, "Audit and Forensic Data Analysis with MS Excel" was already doing good. About 10 days back, I generated two free coupons for enrolling my friends and colleagues. About 60 people who showed interest were enrolled using those free coupons. From these, i believe not more than 2 people would have given rating / review. Before this, my course, over a period of about 5 months since launch, already had over 200 students, about 50 reviews and a rating of 4.2., none of which came from free coupons. Today, I got an email from Udemy trust and support team, saying that action in accordance with "Strike 3" of their escalation policy has been taken and that my course has been suspended for 1 month for enrolments and announcements. I have replied to their email stating that: I am shocked to receive this email stating "Strike 3" of your escalation process and consequential suspension of my course from enrollments and announcements suspended for one calendar month. In this regard i need to draw your attention to the following: 1. I am 100% sure and assure you with a clear conscience that I have done nothing wrong to manipulate reviews of my course in any manner whatsoever. I have no idea of the findings or the basis on which the reviews on my course were flagged by your spam team. 2. I have never received even a "Warning" message, or strike 1 or strike 2 communication from the Udemy trust and safety team. 3. The "strike 3" communication that i suddenly received out of nowhere is nothing less than a shock for me. I am sure that there is some false positive triggered by some automated mechanism that directly sent me this "Strike 3" communication, which is completely undeserving & unacceptable to me. I would earnestly pray to look into this at earliest and having done so, I am 100% sure that the findings will merit restoring normalcy to my course with immediate effect. Since i have submitted my above contention to Udemy today, i am awaiting their response and i do hope that they would treat this issue with fairness and consideration that it deserves. I shall keep this space updated with how my matter unfolds and concludes. Thank you, Nikunj Shah
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