Hi, My course is fully uploaded and ready to publish. But I tried to publish it, it asked to do identity verification for the instructor. When I went ahead with the process, the automated verification process is failed, and it prompted me to follow the alternate verification process. The alternate verification process involves making a video explaining a few things as said in the instruction. Its been around 3 days since I have done the process, and still, I got no reply. It says usually the process takes 24 hours to be completed and approve the course. Even I have done the process and mailed the video 2 times to verification@udemy.com, I still got no reply from it. And whenever I log in to my instructor dashboard, it says your account will be permanently deleted on 7 June. I'm unable to know exactly what to do now. Has anyone faced the same?
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