Recovering my instructor account

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Recovering my instructor account

Hi,

Is it possible to recover my account if I lost my email?

I did send a video of me to Udemy when I created my first course.

Thanks

2 Replies

Hi, Is it possible to recover my account if I lost my email? I did send a video of me to Udemy when I created my first course. Thanks
Bella
Community Moderator
Community Moderator

Hi @Dar,

 

I'm sorry to hear you lost access to your account and the email associated with it.

 

In order to retrieve access, you will need to contact our Instructor Support team directly, so they can verify information only known to the account holder. This cannot be done in the community as it requires your personal information. Once that information is shared and ownership is verified, our team can then help you regain access to the account. 

 

You can contact our Instructor Support team via this link

 

Bella Almeida

Udemy Community 

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Figure out how to create the best audio and visual set-up for your price point and skill level. This is a great place to chat about different mics, green screens, video editing software, and more.
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