01-27-2022 02:28 AM - edited 01-27-2022 02:29 AM
I've recently recorded all the session and about to publish. The video resolution that I've recorded is 1920 * 1080. But while I'm trying to preview it, the definition is showing only 720p, ideally it should be 1080p. Need assistance here please.
01-27-2022 05:39 AM
Hi @Manju Kausik I’m happy to give some background info about this to help explain why you are not seeing the 1080p option on your course videos.Udemy employs an “Adaptive Streaming” player for course videos. This option is not yet available for all Udemy courses, but we’re always happy to enable it, please send an email to the email@example.com to request this.
Udemy Community Moderator
01-27-2022 06:45 AM
Thanks a lot for the response, very much appreciated :).
I've written an email to firstname.lastname@example.org as you have suggested. I'm planning to publish the course tomorrow itself. Can it be please enabled by tomorrow?
This is bit urgent please.
01-27-2022 07:03 AM
Hi @Manju Kausik It will depend on the amount of requests the support team are getting, please bear with us while you get a reply from the team.
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